Contact us

Find out how to get in touch with Sue Ryder.

One female Sue Ryder Clinical Nurse Specialist and one male Sue Ryder Nurse smile at the camera, standing next to one another

General supporter enquiries

Please note, we do not have a bereavement support helpline. Find out more about our Online Bereavement Support services.

You can get in touch with our Supporter Services team to ask questions about your donation, how to fundraise for us or to ask any personal data queries. 

Our team is available 9am - 5pm, Monday to Friday (except on Bank Holidays).

Charity shop or other Sue Ryder retail enquiries

For enquiries about our charity shops, Online Shop, furniture collection service or Retail Gift Aid, you can:

Recruitment enquiries

Interested in joining our team? You can find out more about working with Sue Ryder or search and apply for our latest job opportunities online.

You can also email the Sue Ryder recruitment team at

Volunteering enquiries

Find out more about volunteering with Sue Ryder or register your interest by using our quick apply form.

You can also email the Sue Ryder volunteering team at

General feedback or complaint form

If you have a general comment, compliment or complaint, please complete our form and a member of our team will be in touch soon.

Clinical or hospice and palliative care hub contacts

Clinical enquiries should be sent directly to the local Sue Ryder care service to which they relate.

You can also find information on how to make a complaint or raise a concern.

Corporate partnerships

Find out more about becoming a Sue Ryder corporate partner.

You can also contact the Sue Ryder corporate partnerships team by emailing

How to give a donation or questions about donations

It’s easy to make a donation online, but you can also find out more about how to donate in other ways, including through Payroll Giving.

If you would prefer to donate over the phone, please contact our Supporter Care team by calling 0808 164 4572 (Monday to Friday, 9am to 5pm except on Bank Holidays).

You can also find out more about setting up a regular gift and becoming a Friend of Sue Ryder.

For any questions about donations, please email

Take part in an event or fundraise for us

Search our events page to see how you can get involved with Team Sue Ryder in a variety of events across the UK.

You can also find support to do your own fundraising or organise your own event.

For enquiries regarding national fundraising events please email

For local Sue Ryder events and fundraising information, please contact our Community Fundraising teams at our care centres below:

Sue Ryder Duchess of Kent Hospice, Berkshire, and Sue Ryder Palliative Care Hub South Oxfordshire:

Sue Ryder Leckhampton Court Hospice, Gloucestershire:

Sue Ryder Manorlands Hospice, Yorkshire:

Sue Ryder St John's Hospice, Bedfordshire:

Sue Ryder Thorpe Hall Hospice, Cambridgeshire:

Sue Ryder Wheatfields Hospice, Yorkshire:

Questions about Face to Face fundraising

You can find our latest fundraising locations and frequently asked questions on our Face to Face fundraising FAQs page.

For further support, please call our Supporter Care team on 0808 164 4572 or email (Monday to Friday, 9am - 5pm except for Bank Holidays).

Telephone fundraising

Our telephone fundraising page provides information and answers to common questions, explaining more about how and why we might contact supporters by telephone.

Free Wills service

Find out more about leaving a gift in your Will to Sue Ryder.

You can also complete our online form to find out more, let us know you're planning on leaving a legacy to Sue Ryder or discuss our Free Wills service.

For any questions or to discuss gifts in Wills, please call our Supporter Care team on 0808 164 4572 (Monday to Friday, 9am - 5pm except for Bank Holidays).

Sue Ryder Weekly Lottery

Find out more about the Sue Ryder Weekly Lottery.

You can also call the Lottery Helpline 0370 058 5906 or email

Sue Ryder Online Bereavement Counselling Service

Find out about our Online Bereavement Counselling Service.

Please note, there is currently a waitlist for this service and a member of the team will be in touch as soon as possible. You contact the team directly by emailing

Please note, Sue Ryder does not offer a bereavement support helpline, but you can find out more about our online bereavement support services.

Sue Ryder Online Bereavement Community

Our Online Bereavement Community is available 24/7 and is free to access from any computer, smartphone or tablet.

Sue Ryder Press Office - press and media enquiries only

For press and media enquiries only, please contact a member of the Press Office team by email at

Please note that the Press Office team is unable to help with shop or fundraising enquiries outside of office hours (Monday to Friday, 9am - 5pm, except for Bank Holidays).

More information about the Sue Ryder Press Office.

Registered office address

Registered office

Sue Ryder
First Floor Kings House
King Street
CO10 2ED