Feedback and complaints

Our supporters are incredibly important to us. Without your help, we simply wouldn’t be able to help the people who need us – or carry on providing and developing the services that so many depend on.

If you have a comment, compliment or complaint, please complete our form and a member of our Retail or Supporter Care team will be in touch soon.

Please note, if you have a complaint which relates to our healthcare work, please visit our approach to quality.

Find out more about our supporter promise, and how you should expect those who represent Sue Ryder to behave.

You can also find out what we’ll do when you make a complaint about our fundraising activity.

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