At Sue Ryder, we want our website to be as accessible as possible and for it to be useful to all, regardless of the technology used or any visual, hearing or cognitive impairments.

We strive for and its features to be built in line with the World Wide Web Consortium's Web Content Accessibility Guidelines (WCAG) 2.1, level AA. We test our site against this web standard to ensure that we are meeting our responsibilities under the Equality Act 2010 and the EU Web Accessibility Directive.

If, however, you find that there is some content or a feature on the site that you are unable to use, please let us know using the form below. We will consider all feedback carefully to make improvements where we can.

If you are having trouble using the website and you need help with an enquiry quickly, please call us on 0808 164 4572.

Help with using this website

For guidance on how to make it easier to use this website on your device – such as changing colours or font sizes, using your keyboard instead of a mouse and magnifying the display – you can find a range of useful tips on AbilityNet's My Computer My Way page.

Accessibility feedback form

If there are certain features or content which you are unable to use, please let us know by filling out the form below.