What we do

Sue Ryder supports people with expert, compassionate care through terminal illness, neurological conditions and bereavement.

Our service users are at the heart of everything we do

We commit to delivering exceptional care for patients and their families.

We base our care on seven key principles.

Expert, Aspiring, Inclusive, Responsive, Enduring, Empowering and Holistic.

We tailor our care to suit the individual needs of each person we care for and their families. We go the extra mile to find out what’s important to each person and support them to make their own choices.

Our expert, compassionate care and support

Over 70 years of expert, compassionate care

Sue Ryder doctors, nurses, carers and bereavement counsellors give compassionate, expert care and as a charity we support people through the most difficult times of their lives.  

Whether that’s providing care for someone at the end of their life, in our hospices or at home, helping a person manage their grief after losing someone, or providing specialist rehabilitation or support to someone with a neurological condition.

We take the time to understand what’s important to people and give them choice and control over their care.

Where we provide our care

View our service map to see where we provide our expert care and support

Take a tour of a Sue Ryder hospice

Grief Kind

In August 2021 we launched our Grief Kind campaigna national movement of kindness to give peoples the confidence and the know how to support their friends, family and colleagues through grief.

When it comes to something as tough as grief it can be hard to know what to say or do that might help someone. In year one of the campaign we reached thousands of new people with our Grief Kind cards, celebrity podcast and classes, giving them the tips and ideas of what to say and do. In year two we aim to reach even more people. We all have it in us to be Grief Kind and our campaign is helping people get the support they need to cope.

Online support and advice

At Sue Ryder we also offer advice, support and information online for service users, their families and healthcare professionals. This includes our Online Bereavement Support, information about the care we give, our policy and public affairs work, plus support for healthcare professionals such as training courses and our research.