If you've got a burning question about completing a challenge event or fundraising for Sue Ryder, don't worry - just check out these FAQs.
We ask that everyone who registers for one of our charity places in an event reaches the minimum fundraising target. If you’re worried, please get in touch – we’re here to help!
From experience, the majority of our fundraisers far exceed their target once they’ve got a good fundraising plan in place. The earlier you start and more you spread the word, the better your event experience will be – don’t be shy, you’ve something to shout about!
No, your registration fee contributes towards the cost of your place and is not included in your fundraising target.
If you have registered directly with the event organisers, then you have secured your own place. You will have paid an entry fee to the event company and secured one of their places open to the public.
We welcome Own Place fundraisers warmly to #TeamSueRyder. The only difference is there’s no set fundraising target; we just ask that you raise as much as you can for Sue Ryder.
So please email firstname.lastname@example.org or complete our quick I've already got my own place form if you would like to join our team. You’ll receive top fundraising tips, training advice, access to our private Facebook group and the essential Team Sue Ryder top!
If you have applied through the Sue Ryder website and then completed your registration with us through EventBrite, rest assured you have secured one of our charity places.
If you are no longer able to take part, please email email@example.com as soon as possible. What happens next depends on how you got a place and what event you are taking part in.
If you applied for a charity place, we may be able to allocate your place to another participant and fundraiser. We are unable to offer refunds and, unfortunately, do not offer an automatic deferral process to the following year’s event.
If you are injured or unable to take part due to unforeseen circumstances, we may be able to defer your place dependent on your commitment to fundraising. This cannot be guaranteed so please contact us outlining your situation.
If you have your own place (meaning you purchased a place directly from the event company), contact them. But please let us know too so that we can update our records and we know how many Sue Ryder participants to expect at the event.
We will send your top out to you six weeks before your event.
Of course! We ask everyone to raise a minimum of £100 before we post you a Team Sue Ryder top. If you’ve applied for one of our charity places, you should receive your top six weeks before your event.
If your donors are UK taxpayers and eligible for Gift Aid, please complete our online Gift Aid form.
If you're collecting sponsorship through an online fundraising service like JustGiving, your sponsor will be given the option when making their donation to tick to say they're eligible for Gift Aid. These donations are automatically sent to Sue Ryder.
If you are collecting donations with a paper sponsorship form, and your sponsors are eligible for Gift Aid, they must tick the box and provide their home address for us to claim the Gift Aid.
All Gift Aid donors will be required to agree to the following statement: I am a UK taxpayer and understand that if I pay less Income Tax and/or Capital Gains Tax than the amount of Gift Aid claimed on all my donations in that tax year it is my responsibility to pay any difference.
You cannot claim Gift Aid on fundraising events you organise yourself, such as on ticket or raffle sales.
No, donations received through Gift Aid are in addition to the total you have fundraised.
You can also contact your community fundraising team at the local hospice or care centre, or email firstname.lastname@example.org with the event name you are taking part in, amount you have raised and someone will get back to you.
We recommend you set up a personalised online donation page with JustGiving as its so easy and the most efficient way for us to process your sponsorship. Check out guide to fundraising online, which includes instructions on setting up your JustGiving page and what content to include to make it as effective as possible.
Because they offer a really easy way for people to sponsor you and add messages of support to spur you on when the training gets tough.
JustGiving is also the most efficient way for us to process your sponsorship and claim Gift Aid on your donations.
All our training plans can be found on our website. If you’ve got an injury concern or are worried about your training, remember that you can email email@example.com to receive a personal response from our Team Sue Ryder coach Nick Anderson, who has also coached Team GB.
We’ve lots of fundraising ideas on our website. And we’ll send you emails in the lead up to your event packed with fundraising advice – keep your eyes peeled!
You can contact your local hospice for fundraising materials and they’ll arrange a convenient time for you to collect some buckets or collection tins. Event posters and bunting are available to download online for free.
Doing your own thing?
Whether you already have your own place in an event, can't see the event you'd like to do or want to arrange your own event - we'd love you to join Team Sue Ryder!
Other ways to support us
Volunteer with us
We have a wide range of roles available - from supporting retail roles in our shops to fundraising in our hospices. We simply couldn’t achieve our ambition to provide more expert care for more people without our volunteers.
Make a donation
From becoming a Friend of Sue Ryder with a regular gift to leaving a gift in your Will, there are many ways to support our work and help people get the most from life.
Here, we have some handy event posters, sponsorship forms and bunting for you to use when promoting your event.