What to expect

Thinking of joining us to help us be there when it matters? Here are some of the most frequently asked questions from people joining our retail teams, and more about the support you can expect from Sue Ryder.

A man is handing over a bag full of donated items across the till to a staff member in a Sue Ryder shop.

From shop assistants and shop managers, to van drivers and our new goods team, our amazing Sue Ryder retail staff work tirelessly across the charity in so many ways. 

Their hard work and dedication allows us to generate much-needed funds for our grief support and end-of-life care.

As one of the leading charity retailers, we have almost 400 shops nationwide with an online business and offices in various locations, so our retail staff's contribution and support is crucial across Sue Ryder.

Frequently asked questions

Get in touch with us

If you have more questions about what it’s like to work in retail for Sue Ryder, we’d love to hear from you.

Please email our Recruitment team at if you need any help or information.

A smiling shop staff member is stood behind the till and handing a receipt to a customer, who's back you can see.

Join our team

If you'd like to join our retail team and help us be there when it matters, you can search our latest retail roles across Sue Ryder.

Three retail volunteers are smiling towards the camera, on the left a younger man, in the middle is an older woman and on the right is an older man
Find your local Sue Ryder charity shop
From vintage and retro, to £3 or less and our larger superstores, find your local Sue Ryder charity shop by entering your postcode.
Two people stand behind the till in a Sue Ryder shop, one male and one female. Both are smiling and looking at the till.
The benefits of working in retail with Sue Ryder
Interested in joining Sue Ryder, but want to know more about our benefits? If you’d like to join one of our retail teams, you might want to know more about the benefits we offer as a charity.
Four healthcare professionals are stood together smiling at the camera. They are a diverse group and each has a different Sue Ryder uniform on demonstrating their role.
Equity, Diversity and Inclusion
How we are supporting our staff and volunteers from underrepresented and marginalised groups to thrive as valued members of our team.