The benefits of working in retail with Sue Ryder

Interested in joining Sue Ryder, but want to know more about our benefits? If you’d like to join one of our retail teams, read on for more about the benefits we offer to our staff.

Two people stand behind the till in a Sue Ryder shop, one male and one female. Both are smiling and looking at the till.


Employee benefits are role and location dependent, but can include:

  • company pension scheme
  • 27 days holiday - rising to 33 with length of service, plus bank holidays
  • enhanced maternity and paternity pay
  • enhanced sick pay
  • paid bereavement leave
  • 50% staff discount on donated items in our Sue Ryder charity shops
  • staff discounts on Sue Ryder's Online Shop
  • People Perks discounts at over 1,200 retailers
  • paid qualifications
  • cycle to work scheme
  • company car or car allowance *
  • season ticket loan
  • cash referral bonus scheme
  • salary sacrifice car scheme
  • online wellbeing centre
  • free Will writing service
  • staff finance loans
  • free onsite parking **
  • carers leave policy
  • structured induction programme and learning and development opportunities

* Role dependent
** Location dependent

Retail Employer of the Year 2023

In a celebration of excellence and commitment to employees, Sue Ryder was crowned as the Retail Employer of the Year at the prestigious People in Retail Awards 2023.

The Retail Employer of the Year award, judged by a panel of 19 industry experts, is the pinnacle accolade for retailers striving to showcase their commitment to employees across all levels.

The judging panel evaluated each nominee to identify the retailer that exemplified an effective and comprehensive programme of employee support; ultimately geared towards creating an unparalleled retail journey for customers.

A spokesperson for the judging panel said, “Sue Ryder's achievement reflects a remarkable alignment of values, resources, and innovation to drive both employee engagement and commercial success. Sue Ryder's commitment to investing in its people and nurturing a collaborative culture stood out as a beacon of excellence.”

Natalie Fresen, Chief People Champion for PIRA 2023, added, “Sue Ryder is a true people-centric, inclusive and forward-thinking retail organisation. It has initiatives and outputs that any private sector business or PLC would strive to achieve.”

Frequently asked questions about working in retail with us

Equality, Diversity & Inclusion Statement for employees and volunteers

We aim to encourage a culture where all people feel valued for the unique contribution they bring to our organisation. We seek to attract and engage people from a diversity of backgrounds, cultures, ages and abilities who bring a broad range of knowledge, skills and experience.

We aim to promote an environment of equality, dignity and respect and are committed to ensuring fairness and inclusion in all our recruitment and people management processes.

We will support you throughout the recruitment process with any reasonable adjustments where this is possible. Please contact the recruitment team by emailing if you require any help or information.

Your application

Please submit your application as soon as possible, as we reserve the right to amend a closing date of any opportunity that has been advertised.

A smiling shop staff member is stood behind the till and handing a receipt to a customer, who's back you can see.

Join our team

If you'd like to join our retail team and help us be there when it matters, you can search our latest retail roles across Sue Ryder.

A man is handing over a bag full of donated items across the till to a staff member in a Sue Ryder shop.
What to expect
Thinking of joining us to help us be there when it matters? Here are some of the most frequently asked questions from people joining our retail teams, and more about the support you can expect from Sue Ryder.
Four healthcare professionals are stood together smiling at the camera. They are a diverse group and each has a different Sue Ryder uniform on demonstrating their role.
Equity, Diversity and Inclusion
How we are supporting our staff and volunteers from underrepresented and marginalised groups to thrive as valued members of our team.
Three retail volunteers are smiling towards the camera, on the left a younger man, in the middle is an older woman and on the right is an older man
Find your local Sue Ryder charity shop
From vintage and retro, to £3 or less and our larger superstores, find your local Sue Ryder charity shop by entering your postcode.