Find out contact details for fundraising enquiries, your local care centre, Online Bereavement Support, volunteering and retail.
General supporter enquiries
Please note, we do not have a bereavement support helpline. Find out more about our Online Bereavement Support.
Get in touch with our Supporter Services team about your donation, fundraising or personal data queries. For any retail-related queries, please see our retail enquiries contacts.
- Call us on 0808 164 4572
- Email us at firstname.lastname@example.org
- Write to us at Sue Ryder, 183 Eversholt Street, London, NW1 1BU
- For enquiries about our free furniture collection service, call us on 0333 003 1883 or contact your local furniture store.
- For queries and complaints about our high street retail shops, please complete the online feedback form or email Retail Operations at email@example.com.
- For the Sue Ryder Online Shop, please visit the Customer Services page, email firstname.lastname@example.org or call 08009 178 123.
- Contact our Retail Gift Aid team at email@example.com or call 01604 593 697.
Please email the Recruitment team at firstname.lastname@example.org
General feedback or complaint
If you have a general comment, compliment or complaint, please complete our form and a member of our Supporter Care team will be in touch soon.
Your useful contacts A-Z
Clinical contacts/care centres
Clinical enquiries should be sent directly to the Sue Ryder care centre to which they relate.
You can also find information on how to make a complaint or raise a concern.
It's easy to donate online, but you can also donate in other ways, such as by post, through Payroll Giving or while you shop with Amazon Smile. By becoming a Friend of Sue Ryder, you can help us to plan ahead more confidently by donating regularly in support of the care we provide.
For enquiries regarding national fundraising events please email our National Events team on email@example.com.
You can also search our national events to see how you can get involved.
For local events and fundraising information, please contact our Community Fundraising teams at our care centres below.
Face to Face fundraising
You can also find our latest fundraising locations and frequently asked questions on our Face to Face fundraising FAQs page.
Free Wills service
If you would like to talk about leaving us a gift in your Will, to let us know you're planning to leave a legacy to Sue Ryder or to discuss how we can help you make or amend your Will for free, please complete our online form, call 0808 164 4572 or email us at firstname.lastname@example.org
If you have any questions or enquiries about the Sue Ryder Lottery, please call or email our Sue Ryder Lottery team, who will be happy to help.
Online Bereavement Counselling Service
If you have any questions about our Online Bereavement Counselling Service or require further information about registering, please get in touch with our counselling team at email@example.com.
If you would like to contact the Online Community team, please email firstname.lastname@example.org
Press Office/Public Relations
For all press and media enquiries, please contact a member of the Press Office team at email@example.com
Please note that the Press Office team is unable to help with shop or fundraising enquiries outside of office hours.