Our approach to quality
We are committed to delivering exceptional care for patients and their families.
Our approach to care is based on seven key principles:
Expert, Aspiring, Inclusive, Responsive, Enduring, Empowering and Holistic.
In line with national health and social care priorities, we want to deliver the highest quality of patient safety and clinical effectiveness, and ensure the highest level of compassionate care.
At Sue Ryder, we put our patients and service users at the heart of everything we do. We tailor our care to suit the individual needs of each person we care for and their families. We go the extra mile to find out what’s important to each person and support them to make their own choices.
At Sue Ryder, we put our patients and service users at the heart of everything we do.
Read our Quality Account report 2021-22
This report reviews our performance against selected quality measures, and sets out our initiatives and priorities for the year.
Questions or concerns about your care?
Please speak to a doctor or nurse who is caring for you, or refer to our leaflet about raising a concern or making a complaint.