Types of shop volunteer roles

At Sue Ryder, we have lots of charity shop volunteer roles that you can get involved in. Across our 400+ shops, volunteers like you play an integral part in our retail teams.

A Sue Ryder shop volunteer putting clothes onto a rack on the shop floor

Supporting in so many ways

Across our charity shops, volunteers like you support in so many crucial roles as part of our amazing teams. Working with shop staff, they make our shops great places to visit and mean that we’re able to offer a great shopping experience for everyone.

Our shop volunteers help us to spread the word about Sue Ryder as a charity, connect with the local communities we serve and give a new home to all of the generous donations we receive from supporters.

Meet new people, learn new skills

Not only will you be part of a team helping us to be there when it matters, volunteering in one of our shops is a great way to learn new skills and take on new challenges. You’ll meet lots of new people among the team and out on the shop floor helping customers, in a supportive and encouraging space.

Whether you volunteer in one of our shops for an hour or a few days a week, we greatly value your contribution and the support you’ll provide helps us to raise the vital funds we need to continue providing our expert, compassionate care.

Whatever the amount of time you can spare, we would really love you to join our Sue Ryder shop volunteering team.

Get in touch and apply to volunteer.

Volunteer Shop Assistant

As a volunteer in one of our charity shops, even a couple of hours of your time per week really makes a difference. We have lots of roles available, so whatever you like doing, we would love to meet you.

On the shop floor, use your social and customer service skills as a Volunteer Shop Assistant, and help us to make our stores great places to shop.

Volunteer Stockroom Assistant

As a Volunteer Stockroom Assistant, you can develop your knowledge of fashion and brands to make sure we make the most of the fantastic donations we receive every day in our shops across the UK.

Working behind the scenes to sort through donations and preparing them for the shop floor, this role is key to making sure we can provide a good quality, varied selection of items for customers to browse through.

Department Specialist

If you have a special interest, such as books, vinyl records, period furniture or vintage and retro items, we can offer more specialist roles to you. You could even help us with our online sales by taking photographs and listing items.

We sell pre-loved items on our Instagram, Depop and Pre-loved eBay shop, so there are always gems to find and post online for people to see.

Lead Volunteers and training

If you are looking to take on extra responsibility, we have fantastic Lead Volunteer opportunities nationwide. Receive an enhanced level of training in store and via e-learning to boost your skills and confidence to support the day to day running of the shop in the absence of the management team.

Hear from our shop volunteers

If you would like to know more about volunteering in one of our charity shops, you can read our very own Sue Ryder shop volunteers' personal stories, where they talk about their experiences with us and why they love being part of the team.

Two men are sat with mugs, the younger man has his arm around the older man in a comforting gesture

Volunteer with us

Join thousands of volunteers helping us be there when it matters for people going through the most difficult time of their lives.

A befriender volunteer having a cup of tea with their companion
Joining our volunteer team
By joining our friendly team of volunteers, you’ll make a real difference and help us to provide more expert care for more people.
A Sue Ryder shop volunteer serving a customer at the till
Frequently asked questions about volunteering
We've answered some common questions below about volunteering with Sue Ryder.
A smiling Sue Ryder hospice volunteer
Our volunteer guidelines
Our ambition is that all volunteers feel appreciated, respected and proud to be part of the Sue Ryder team. Here, you can read about what we expect from you, and what you can expect from us.