We've answered some common questions below about volunteering with Sue Ryder.
We have hospices, palliative care hubs and neurological centres, along with shops and regional offices across England, Scotland and Wales. We also have a range of online roles that can be carried out from your own home.
Need help finding a suitable role? Email our Volunteering team and we can let you know about the volunteering opportunities available in your area.
If a role requires a specific commitment, we’ll always let you know first. Otherwise, you can give us as much or as little time as you like.
Ideally, volunteering for four hours at a time, or half a day, is best for us as it makes it easier for us to plan how our opportunities work. But if you only have an hour to spare, we'll be just as grateful.
Yes, as we appreciate any time given if supportive. Many of our roles can be flexible to suit you.
You can volunteer in our charity shops from the age of 17.
Most roles that involve contact with service users in our palliative or neurological centres have a minimum age of 18.
Yes, we offer taster sessions that give you a chance to meet the team and try out the role before agreeing to volunteer with us.
The short answer is yes! Before you start we will carry out a risk assessment and we'll make adjustments that mean you can thrive in your role. We will:
Have an attitude of acceptance and understanding
Communicate effectively, discussing the situation with you
Be flexible and open minded
Use common sense to find what is practical and will work
Carry out regular reviews/appraisals of the situation and of any adjustments.
Where reasonable adjustments to the role are not sufficient to make it safe, we will support you to find an alternative role that meets your needs.
Yes you can. You will not be paid, and will only be reimbursed expenses, so your income will not be affected.
You can volunteer for as many hours you want as long as you:
are still actively looking for a full-time paid job
are available for work
are still able to go to an interview at 48 hours' notice
are still able to start a job at one week's notice
let your Jobcentre Work Coach know before you start and tell them about any expenses you may get
Our palliative and neurological centre teams have offered engaging and challenging activities for corporate teams for many years, and from time to time we have opportunities for groups to support our charity shops too.
If you're interested in volunteering in a group as part of your company's corporate social responsibility programme, please email us on email@example.com or call 0808 164 4572.
With our college partner we are able to offer NVQ units in Retail Skills, Customer Service and Team Leadership.
There are eligibility criteria that determine whether the NVQ is free or whether a loan is available. We also offer a range of online learning courses relevant to your role.
Yes. Some of our roles in healthcare require previous training or experience, but we can offer you all the training you need for most of our roles.
Volunteering can be a great way to develop your skills and boost your your CV.
Having a criminal record is not necessarily a barrier to volunteering with Sue Ryder. We ask that you disclose your offence to your manager in a confidential setting.
We work with probation trusts across the country and are also proud to work with currently serving offenders through our Community Plus Programme.
No. Previous employers can vouch for your ability at work, but we can also accept references from friends, colleagues and clients.
Can't find the answer to your question?
Feel free to get in touch with our volunteering team, who will be happy to help.