A user on a tablet accessing the online bereavement support from home

Online Bereavement Counselling Service

If you're struggling with grief, our online bereavement service offers free and professional video counselling to people living in the UK and 18+

Already have an account? Log in

How our service works

Check whether our counselling service is right for you

If you are eligible, you will be invited to continue with your registration on our counselling platform

Join our waiting list for your first assessment

You will be asked to create your account and let us know a bit more about you

We'll invite you to book a video assessment

When appointments become available, you can choose a day and time for your assessment

You'll book your video counselling sessions

After the assessment you will be allocated to a counsellor, who you can see for up to 6 sessions

What our service offers

Free, flexible service
Speak to professional, trained bereavement counsellors
Initial assessment, followed by up to 6 online sessions
Accessible via webcam on your computer, tablet or mobile phone
Confidential and securely encrypted online sessions
Speak from the comfort of your own home

We're there when it matters

Hear from Alice, as she talks about the difference our online bereavement counselling service made to her grief journey.