Urgent help

If you are at risk of harming yourself or feel in need of immediate support, please call 999 or go to A&E.

At Sue Ryder, we’re not able to provide emergency support to anyone in crisis because our staff and moderators are not trained to offer this support. If you’re looking for urgent support, you can reach out to any of the organisations listed below:


Samaritans are available 24/7 to talk about anything that you are worried about. You can call them on 116 123 or email them at


Shout offers text based support 24/7 to anyone in crisis. You can text REMEDY to 85258 and talk to them about anything.

Local urgent mental health helpline

You can find your local NHS urgent mental health helpline to find support in your local area.


Papyrus provides help for young people up to the age of 35 at risk of suicide. Call: 0800 068 41 41, text: 07786 209 697 or email Opening hours are: 10am – 10pm weekdays, 2pm – 10pm weekends, and 2pm – 10pm on bank holidays.

Support outside of the UK

If you’re outside of the UK, Befrienders Worldwide list support helplines around the world.