Bereavement counselling is a form of support that focuses on helping you cope with grief and mourning. Bereavement counselling can support you throughout the grieving process, whether your loss is a recent one, or some years have passed.
Online counselling is a form of support that's given over the internet via video chat.
Using video chat means that you and your counsellor will be able to see and hear each other and have a one-to-one conversation.
Having counselling online is a much more flexible way of accessing support, as you can attend from the comfort of your own home.
All you need to be able to use our video counselling service is a computer, laptop, or other device with a webcam and a microphone. If you're using a tablet or smartphone, the camera will act as a webcam.
The service is open Monday to Friday, with the first session at 8am and the final session of the day at 6.30pm. Each session lasts 50 minutes.
We are not open on bank holidays or Christmas week. Our usual admin hours are between 9am and 4.30pm, Monday to Friday.
No, this service offers online counselling using video chat.
Our team of counsellors have either completed, or are working towards, completing specialist training in providing counselling through video chat. This training has been accredited by the Association for Counselling and Therapy Online.
Our bereavement service provides short-term support. If you feel that you need further support when you reach the end of your sessions with us, your counsellor will be able to discuss other options with you.
We do not offer counselling for a death that is anticipated but hasn't yet happened.
We do not normally offer counselling for a bereavement that has taken place in the two months prior to attending the service.
Good practice indicates that counselling should not be offered immediately after a bereavement. An initial period of time for you to adjust to your loss, and develop your personal resilience, has been found to be beneficial in the long-term.
We are a self-referral only service and don't currently accept referrals from third parties. If you are working with an individual that you feel could benefit from our service, please feel free to pass them our details.