Our telephone line gives you access to a member of the hospice team who can give you advice on symptoms and nursing care. It is available to all patients who are receiving, have received or are in the process of being referred to any of our care services.
To contact our Patient Line, please call 0300 303 1395*. This helpline is open 24 hours a day, seven days a week.
Find out more in our FAQs
*Calls to our Patient Line are charged at the local rate, and all calls will be recorded for quality and monitoring purposes.
Our highly skilled clinical staff provide round-the-clock assessment and specialist care, in a safe and comfortable environment. We help relieve physical problems like pain, breathlessness and nausea to make you as comfortable as possible. Family Support and Spiritual Care teams are on hand to offer emotional support to you and your loved ones as well.
Like all organisations, we have been reviewing the impact of Coronavirus (Covid-19) on our work. We are closely monitoring the situation and following the UK Government's advice.
Following the government's advice and in order to ensure the safety of our patients, clients, staff and volunteers, we are regrettably unable to allow any visitors without express permission.
People who wish to visit should contact the reception on 01242 230 199. Please read our guidance before visiting a Sue Ryder hospice or neurological centre.
We also offer you expert care in your own home, if that’s what you’d prefer. Our care can make trips to hospital less likely, or ease your transition to home from hospital.
Sue Ryder Leckhampton Court Hospice’s virtual day hospice programme offers virtual support to people living with a life-limiting condition and requiring palliative care in Gloucestershire.
Our virtual sessions, run by our team of experts here at the hospice, help manage symptoms and improve your wellbeing. Our fully individualised programme is made up of:
- One to one ‘at home’ community visits with our occupational therapists or physiotherapist where necessary
- Video or telephone one-to-ones for patient assessments and advance care planning with our Sue Ryder Nurse
A programme of group virtual sessions covering:
- Introduction to fatigue, relaxation and a meaningful day with a Sue Ryder occupational therapist
- Introduction to breathlessness, exercise and safety and falls prevention with a Sue Ryder physiotherapist
- Spiritual and psychological support covering; what matters to me - future planning with our Sue Ryder Nurse, exploring feelings and emotions in a creative way with our Family Support Team, memories to cherish and dreams to inspire with our hospice chaplain
- A weekly virtual social drop-in every Friday supported by our trained volunteers
- Writing for Wellbeing and Recorded Life Stories
Working with you, we will help build your own programme of virtual activities which best meet your individual needs and personal choices.
For more information or to discuss being referred to our virtual day hospice programme please email leckhamptoncourt.dayhospice@sueryder.org or call 01242 230199.
Referrals
Health professionals wishing to make a referral can download a referral form.
Physiotherapy and occupational therapy, provided by our expert therapists, are a vital part of the personalised care we offer.
Practical suggestions might include how to improve mobility using appropriate walking aids and gentle exercise or providing advice and equipment to make it easier to manage day-to-day activities. We advise you on how to remain safe at home. Our Therapies team also provide advice and practical solutions to help manage symptoms such as breathlessness, fatigue and anxiety.
By developing coping strategies to enhance wellbeing and give back control, we help you to live as full a life as possible.
When you’re coming to terms with a diagnosis, our professional counsellors and trained volunteers are ready with emotional and practical support for you and your carers.
We counsel and support you throughout your journey. We’re here from diagnosis onwards, to help you during treatment and through the death of loved ones.
When the time is right for you, we can discuss ideas like Advance Care Planning, Do Not Attempt Resuscitation orders and Preferred Places of Care so that your wishes are known, planned for and respected.
Our Befriender volunteers offer emotional support and friendship to patients.
They are often paired with patients who share personal interests and hobbies, usually spending time with them for an hour or two each week. Volunteer befrienders support patients by providing companionship, helping them to shop or visit their favourite places, or offering respite for their families.
When you’re feeling fearful or anxious, spiritual support can be a huge comfort regardless of your faith or beliefs. Our Hospice Chaplain is here to bring peace of mind to patients, families and carers. We can help with any religious needs you have and often bring in other people as needed.
