Leckhampton Court Hospice
Sue Ryder Leckhampton Court Hospice is the only palliative care inpatient unit in Gloucestershire and provides expert palliative care and support for people who are living with a life-limiting condition, as well as supporting their families.
Our 16-bed hospice is surrounded by beautiful, tranquil countryside which complements the specialist care and support we give to those with life-limiting conditions and their families.
Leckhampton Court Hospice in pictures
In addition to our inpatient unit, our day hospice service helps people living with long term conditions to avoid unnecessary trips to hospital, as well as offering social opportunities alongside others experiencing similar circumstances. We also offer a Hospice at Home service for people in the local community who prefer to receive palliative care at home.
Our expert team includes doctors, nurses, care assistants, physiotherapists, occupational and complementary therapists, social workers and bereavement support workers. They all work seamlessly together to support people through the most difficult times of their lives.
Whether somebody is dealing with a terminal illness or the loss of a loved one, we’re there when it matters. Sue Ryder staff and volunteers provide people with the compassion and expert care they need, to help them live the best life they can.
Our services include:
- Inpatient care
- Day services
- Family and bereavement support
- Complementary therapies
- Spiritual care
- Hospice at Home
Download a referral form
A wonderful place with the most dedicated staff, nothing is too much trouble. I take my hat off to you all for providing the most personalised end of life care with dignity and compassion.
Frequently asked questions
Do visitors need to pay for parking?
We offer free parking at the hospice.
Disabled parking is available alongside the day hospice building and within the courtyard area of the inpatient unit. There is wheelchair access via a ramp to the right of the front entrance of our main building.
How can I be referred?
Referrals can come from many sources such as health professionals, the patients themselves or their families. The patient’s GP or hospital consultant will be contacted before a referral is accepted. If additional support is needed, patients can be referred back into our care at any stage after they have been discharged.
What should inpatients bring with them?
On admission to our inpatient unit we suggest that you bring the following:
- A variety of comfortable, loose fitting day and night clothes
- Shoes and slippers - slip on if possible
- Personal toiletries and towels
- Personal electrical equipment such as laptops, tablets and ipods
- Current medication - in its original packaging if possible
- Community medical paperwork - this could include district nurse notes, a preferred priorities of care document and advance directives
- Ear plugs and/or an eye mask for when you wish to rest
- Favourite pictures, photos or albums – we encourage you to personalise your space at the hospice
What are your opening hours? Can I stay overnight when visiting?
We are open 24/7 and visitors are welcome 24 hours a day, 7 days a week, 365 days a year. Families and friends, including children, are all welcome to visit any time. We welcome well-behaved pets, and value them as part of the family.
Should a family member wish to stay overnight, please discuss this with nursing staff. We have a family overnight room available on a first come first served basis. There is no charge for this service, but you can make a donation if you wish to, which is gratefully received.
Please sign in at the reception desk using the iPad provided and remember to sign out when leaving. Please wear a visitors’ badge at all times. When our receptionist is not on duty the front door is locked. Please ring the intercom bell on arrival and a nurse will let you in – we will be with you as quickly as we can but please bear in mind there may be a delay as our nursing staff care for patients.
We kindly request you use the alcohol foam or gel at reception on your arrival and departure to reduce the risk of infection. Alcohol foam or gel dispensers are available at various points in the inpatient unit.
If you have been unwell recently please speak to the nurse in charge before visiting us.
Facilities for visitors
There are tea and coffee facilities for visitors in the Tudor lounge area and snacks available to purchase too. There are no restaurant facilities available for visitors but you can pre-order food from our menu and pay at reception. There is also a microwave in the lounge where you are welcome to heat up your own food.
What's the food like?
Our in-house catering team take pride in offering quality home cooked food to our patients. Head Chef Joan and her team hold a five star food hygiene award from Gloucestershire County Council for the excellent standard of food, kitchen hygiene and catering services.
Daily menus are thoughtfully created to encourage patients to eat well whilst in our care, and are adaptable to cater to specific dietary requirements. Our catering team work with patients and clinical staff throughout their stay to prepare dishes to suit preferences and requirements, starting with a one to one discussion on admission.
A sample menu from the kitchen at Leckhampton Court
Selection of cereals
Toast with jam or marmalade
Full English breakfast
Scrambled, boiled, fried of poached eggs
Fresh fruit and juices
Homemade watercress soup
Chicken with ratatouille and saute potatoes or savoury-filled vegetarian pancakes and vegetables
Lemon meringue pie with cream or selection of ice-creams and sorbets
Homemade mushroom soup
Chilli con carne with rice or homemade vegetarian quiche salad & coleslaw
Blackcurrant fool with shortbread biscuit or selection of fresh fruit/ice cream/sorbets.
In addition to our daily menus, we always have a selection of soup, sandwiches and snacks available throughout the day.
Our out of hours menu includes a selection of tinned soups, macaroni cheese, ravioli, mashed potato with gravy for softer diets, variety of sandwich fillings which staff make through the night, toast with jam/marmalade/Marmite, hot puddings, rice pudding or custard pots, jelly with fruit, jelly pots, ice cream, chocolate mousse, cheese and crackers, cake bars and a variety of crisps.
In our Tudor Lounge for patients and visitors we also offer instant porridge pots, snack pots, pot noodles, super noodles, cup a soup, cereal bars, healthy snack bars, selection of chocolate bars, fruit and nut mixes, cold drinks and hot drinks. These are available 24 hours a day for a donation of 50p.
Can pets visit?
Yes, well-behaved pets are very welcome to visit the hospice. Please ask a member of the nursing team if you would like to arrange this.
How much does it cost to stay at Leckhampton Court as an inpatient?
The services that we provide are free of charge. We rely on the generosity of our supporters to raise funds to cover the majority of our running costs.
If you would like to make a donation or support through a fundraising activity, please call us on 01242 246285 or email email@example.com and we would be happy to talk to you about the different ways that you can help.
I am a patient of Sue Ryder Leckhampton Court Hospice, and I have some questions about the Patient Line?
1. Who can call?
You can call our Patient Line if you receive or are being referred to care from any of the services offered by our hospice, or if you are a family member or carer of a patient receiving or being referred to our services too.
This may include our inpatient unit, day hospice, hospice at home, befriending or outpatient services.
2. What is the Patient Line for?
Sue Ryder wants to be there when it matters, and our Patient Line offers information about palliative care and advice on managing symptoms when living with a life-limiting condition and receiving care from our hospice.
3. What time is the Phone Line available?
From 1st April 2019, our phone line is available for Sue Ryder Leckhampton Court patients to call from 8am until 8pm, seven days a week, all year round.
4. When would I need to call the Patient Line?
Call us if you need advice about palliative care, or support or reassurance about a change in condition.
A change in condition might mean changes in any symptoms being experienced, such as pain, nausea, vomiting or restlessness.
Please note: this is NOT an emergency service. If you need urgent medical attention, contact your GP or District Nurse in the first instance or, if outside your GP’s working hours, call NHS 111.
5. Who will I speak to?
The Sue Ryder Leckhampton Court Patient Line gives you access to a member of the hospice team, who can give you advice on symptoms and nursing care, or put you in contact with someone who can offer further support.
6. What information should I have ready before I call?
So we can help you, please have the full name, address and date of birth of the person needing advice, with details about their diagnosis, medication, current condition and care arrangements.
During the call, you will be asked to consent to share your information with other relevant health professionals and people involved in your care (e.g. GP, District Nurse, Social Services, next of kin or family).
Please note: we record all calls and will update your shared electronic care records after the call to ensure continuity of care and the sharing of important information with healthcare professionals supporting you.
7. What is the phone number?
Patients of Sue Ryder Leckhampton Court Hospice are given a leaflet detailing the phone number for the Patient Line. If you have lost the number, please call our main number 01242 230 199 so we can advise you.
8. I am not currently a patient of Sue Ryder, or being referred. Can I call the Patient Line?
The Sue Ryder Leckhampton Court Patient Line is only available to patients receiving, or being referred to, our care services.
If you are not under our care, please ring your lead healthcare professional or GP for advice, or to discuss a referral to our services.