Service user participation
The people we support are at the heart of what we do as an organisation, those with life-limiting conditions, those important to them and those who are bereaved.
At the heart of what we do
We are committed to ensuring that everyone who accesses Sue Ryder services is listened and responded to, so that they receive high quality, personalised care.
Service users have a unique contribution to make as they are experts by experience in addition to any other skills, qualities or knowledge they have. Their voices, experience and support, shape and direct our activity across health and social care: this is evident in our approach to quality improvement and in our influencing and policy work.
We are also expanding our service user participation to other activities, such as recruitment, service planning and delivery, and assuring the quality of our services.
If you've used our healthcare services or online support, your feedback is greatly appreciated. By telling us about your experience, we can continue to develop and make our services better for the people we support and care for.
Our Service user participation strategy
Service user participation is now 'business as usual' at Sue Ryder. But our strategy, running from 2018-23, helped us achieve this.
601.9 KB · PDF
More information and advice
