Chris Walbank, Service Director at Sue Ryder Neurological Care Centre Lancashire, talks about the impact of the Coronavirus pandemic on their healthcare services. Out of uncertain times, Wellbeing Week was born, shining a light on their valued teams and giving staff a chance to reflect on their own health and wellbeing.
The importance of employee wellbeing at work has become a hot topic since the pandemic began taking hold, and like other health care services across the country, staff morale and engagement has become a top priority for Sue Ryder Neurological Care Centre Lancashire.
The impact of the pandemic
The Coronavirus pandemic has heavily impacted on the emotional and mental welfare of those in our care, but for our staff, the impact of having to undertake critical work wearing heavy PPE every day in a stressful environment has caused ongoing distress, anxiety and exhaustion.
The pandemic is, hopefully, beginning to subside but for some, January and February can be a slow start to the year. There is Dry January, providing a reminder that the festive season is well and truly over, Blue Monday and a media narrative portraying political unrest and threatening the cost of living.
Bearing all of this in mind, we decided to launch Wellbeing Week, a fun and engaging initiative designed to highlight to staff how much we value them.
Along the way, we hope to boost staff morale, get employees to take time out to think about their own health and wellbeing, and focus staff on the exciting projects on the horizon for 2022.
During this week, which runs from 21-27 February 2022, we want to introduce a variety of fun and entertaining activities, such as tai chi, baking, daily walks, dance class and competitions to enable team members to connect, interact and engage one another outside of their usual routine work, helping them create new bonds.
We also thought it important to revisit some of Sue Ryder's existing great employee workplace perks and bring into focus benefits that enhance the health and wellbeing of our staff.
Aiming to provide exceptional care and support
At Neurological Care Centre Lancashire, everything we think, plan and action is with the aim of providing exceptional care and support to people living with neurological conditions and brain injuries, who rely on our expert care.
At the end of 2021, the centre was rated ‘Good’ after an inspection carried out by the Care Quality Commission (CQC), whilst the quality of care delivered was ‘Outstanding’, meaning people's outcomes were consistently better than expected compared to similar services.
A strong foundation for the future
Going forward, we will continue to build on this strong foundation and focus on nurturing wellness, ensuring that our staff are physically and emotionally equipped to deliver high-quality care that allows our residents to thrive in their everyday lives, therapy sessions and social activities.
Chris is Service Director at Sue Ryder Neurological Care Centre Lancashire, our purpose-built, state of the art care centre providing specialist neurological rehabilitation care and support in Preston.