Feedback and complaints

Our supporters are incredibly important to us. Without your help, we simply wouldn’t be able to help the people who need us – or carry on providing and developing the services that so many depend on.

If you have a comment, compliment or complaint, please complete our form and a member of our Retail or Supporter Care team will be in touch soon.

Please note, if you have a complaint which relates to our healthcare work, please visit our approach to quality.