Lucian is Maintenance Supervisor at Sue Ryder Neurological Care Centre Stagenhoe. He talks about his day to day role keeping the centre's equipment and busy building running, the joys of a supportive, friendly workplace and why fixing things for residents is so rewarding.
Looking after the centre and helping residents
I started working for Sue Ryder in March 2020 and I am very happy here. I came from a care home where I was a Maintenance Assistant, but I needed a change and am so happy that I found Sue Ryder Neurological Care Centre Stagenhoe.
My job is really varied. Of course, there are some things that I have to do every day, but there are always extra things cropping up that need my attention. Each day I will check if any maintenance issues have been logged, whether there is any equipment that needs checking and also checking in with the various contractors who work with us to help look after the building.
A lot of my role is office-based but I also like to go for a walk around the centre, to help my team and to see if there is anything that I can help with. One of the challenges posed by the Coronavirus pandemic was staff being off and not able to come in. When we were short staffed everyone pulled together and I worked a lot more ‘on the floor.’
I like to help the residents too when I can. They often come to the maintenance team with requests and that is an aspect of the job I really enjoy. I like to fix things, to repair things and to make sure that everything is in good condition. I’m a perfectionist and I always try to do everything to the very best standard. Keeping a building running means this a busy job, but I wouldn’t have it any other way - I am definitely never bored at work!
A supportive and positive atmosphere
We are very collaborative here and I meet regularly with the other managers to discuss all of the ongoing projects. It is always really interesting to hear what is going on around the centre. Good communication is so important and is such a positive aspect of working here. I always feel supported by my managers, even if I am very busy I am always smiling and happy because I feel like I have their support.
All of the rest of the staff are so friendly and you can tell they are all happy to work here as well. Having a supportive and positive atmosphere makes everything better; if people are smiling, feel able to make jokes and enjoy their jobs, then each work day is just nicer.
I started working at the centre just as all of the Coronavirus restrictions came into place, but even with all the challenges it brought it has been a nice place to work and I imagine it will only keep getting better as things are starting to ease.
This is the perfect job for me. I like it here and hope I’ll be here for many years to come.
Join the Sue Ryder team
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Lucien has worked at Sue Ryder Neurological Care Centre Stagenhoe since 2020. He leads the maintenance team who look after the centre building for the healthcare staff and residents.