Carers Week 2021: “This isn’t just a job, I see it as something that I enjoy”

This Carers Week 2021 (7-13 June), we shine a light on the crucial contribution of carers across the UK.

Lisa is a carer at Sue Ryder Neurological Care Centre Stagenhoe. She talks of the connections she feels to the centre, how supportive the team have been even through the chaos of the pandemic and how glad she is that she made the switch to work in care.

Lisa, a carer at Sue Ryder Neurological Care Centre Stagenhoe

A personal connection

I was a nanny for over 20 years before this, but I had to leave my last post due to the coronavirus pandemic. I was working temporarily in a shop when I saw the role advertised at Stagenhoe. I have always been aware of the centre because I grew up nearby and had driven past the centre twice a day for years.

At first, I wasn’t sure I’d be right for it. I said to my interviewer straight away that I’d never done this sort of care work as a job before, but it didn’t matter.

As it turned out, once I started I found that the centre was familiar to me, apparently when I was very young I was brought here for a community event. I feel like I have a real personal connection with the centre and I was clearly meant to work here. I wasn’t sure I could do anything else, having been in my previous career for such a long time, but it has turned out really well for me. I do feel lucky.

Joining the team

I joined right in the middle of lockdown, so it was a really hard time for everyone, with no visitors allowed into the centre. I was glad to be a friendly face to the residents and to make people smile.

My dad is disabled, so I have some experience and awareness of caring for people. I feel as if I have the skills for it already in-built in me.

Working here is loud, busy and hectic, but it is also fun, friendly and full of energy. The rest of the team I work with are just wonderful and they’ve made me feel really settled. People are always happy to help whenever I have a query, even if I’ve raised the same question ten times already. 

Everything was new to me when I started. I don’t have a medical background, so learning how to do things like take blood pressure readings, monitoring CO2 levels (something I have to do with my key clients) were all things I needed to be taught. No one expects me to know everything, even 8 months in, which is great.

“The whole atmosphere of the centre is so positive and that makes a huge difference”

I just love it here.  With my previous jobs I used to feel anxious about the new working week every Sunday evening and I don’t get that anymore. This isn’t just a job now, I see it as something that I enjoy, like I’m going to see my friends. The whole atmosphere of the centre is so positive and that makes a huge difference as to how much I enjoy coming to work every day.

There are tonnes of opportunities for training here, I’ve done my care certificate and lots of online training and a couple of people have suggested I go on to do my Level 3, which I might do in the future.   

I am so glad I made the change to work in care, I absolutely love it.

Find out more information about Sue Ryder Neurological Care Centre Stagenhoe, the expert neurological care they provide and ways you can help to support them. 

Join our Sue Ryder team

If Lisa's story has inspired you to join Sue Ryder and help us provide our expert care, email or find more information about working with us and local opportunities near you below

Lisa, a carer at Sue Ryder Stagenhoe


Sue Ryder Neurological Care Centre Stagenhoe

Lisa joined Sue Ryder Neurological Care Centre Stagenhoe after 20 years as a nanny. As part of the healthcare team at the centre, she helps to provide expert, compassionate neurological support for the residents.