Trustees' Report and Accounts We aspire to create a world where everyone has access to personalised and compassionate care. Find out about our achievements during the financial year 2018-19. Our achievements in 2018–19 In 2018-19 we commenced the first year of our five year strategy, looking at seven key areas of focus to help face the challenges on the horizon within the healthcare field. How we raised and spent our money In 2018-19 we generated £52.5m to keep our services running and provide 2.2 million hours of care. £24.1m of that was raised through our shops or from our supporters. Previous annual reports and financial statements Read or download our full Trustees' Annual Reports and Account statements for the past few years to see where we've been and how far we've come.