Trustees' Report and Accounts We aspire to create a world where everyone has access to personalised and compassionate care. Find out about our achievements during the financial year 2017-18. Our goals 2017-18 We had two key goals last year: to develop and provide the best possible care, and to grow our influence so our patients' and residents' voices were heard by government and policymakers. How we raised and spent our money In 2017–18 we generated £49.6m to keep our services running and provide 2.5m hours of care – and £20.7m of that was raised from our supporters or through our shops. Previous annual reports and financial statements Read or download our full Trustees' Annual Reports and Account statements for the past few years to see where we've been and how far we've come.