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Our impact in 2025-26

Sue Ryder is alongside people through terminal illness, death and grief. We provide expert palliative and end-of-life care and grief support, offering hope, dignity and kindness. Here, you can find out more about the difference our vital care and services have made over the past year.

Our specialist doctors, nurses, caregivers, counsellors and volunteers work tirelessly, so that no one has to face dying or grief without the care and support they need.

On this page we’ve gathered some key numbers which help demonstrate the impact we’re having in the areas of end-of-life care and grief support, as well as some real stories from the people we've helped.

Palliative and end-of-life care

  • We delivered more than 657,000 hours of palliative and end-of-life care.
  • Around 600 Sue Ryder Nurses, doctors and healthcare professionals provided expert care to people approaching the end of their lives.
  • Our palliative and end-of-life care teams supported patients and their families during 132,000 telephone calls.
  • Over 589,000 face-to-face visits were made by our Hospice at Home and Community teams, giving essential care to patients.

The Sue Ryder Nurses were actually there the day Mum passed away, and it was very reassuring to have someone there who knew what to do and could step in or help if needed.

Richard, speaking about the care of his mum Sandra received from our Hospice at Home team in South Oxfordshire

End-of-life care: Molly's story

Bereavement support

I found the sessions really helpful…you can be completely vulnerable with somebody you have no relationship with.

Vijay, who used our Online Bereavement Counselling Service

Impact Report and Trustees’ Report and Accounts

If you require an accessible version for use with a screen reader, please contact info@sueryder.org

A Sue Ryder Nurse comforting a patient and holding their hand
Our approach to quality
How we deliver on our commitment to delivering exceptional care for patients and their families.
A Sue Ryder nurse in blue scrubs arrives at a patient's house. In the background is a Sue Ryder branded car and in the foreground is the back of the person opening the front door.
How we work
Read about our vision, strategy and the values that guide everything we do.
A nurse in a white uniform leans towards a patient sat on a bed, they are looking at each other and smiling slightly
Our campaigns
We are working towards a future when everyone, who is dying or grieving, can access the quality of care they need and deserve.