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How the Online Bereavement Counselling Service works

Here we answer some questions you might have about our online bereavement counselling service.

Update Friday, 6 June 2025

Due to a significant increase in demand, we have had to take the difficult decision to temporarily pause new registrations into our online bereavement counselling service.

We are focusing on supporting the people who are already on our counselling waiting list, and we are working hard to increase our capacity in order to reopen to new registrations as soon as possible.

Please note that the information below is intended for individuals currently receiving support from the service.

If you do not find the information you are looking for here, please contact usnline.counselling@sueryder.org.

Online Bereavement Counselling Service
Due to a significant increase in demand, we have had to take the difficult decision to temporarily pause new registrations into our Online Bereavement Counselling Service.
Online Bereavement Counselling Frequently Asked Questions
Answers to common questions about our Online Bereavement Counselling Service.
Online Bereavement Counselling Troubleshooting
Due to a significant increase in demand, we have had to take the difficult decision to temporarily pause new registrations into our online bereavement counselling service.