Carers Week 2021: “I don’t often leave after a shift thinking ‘I could have done more’. I give it everything and always do my best”

For Carers Week 2021 (7-13 June), we celebrate the crucial contribution and dedication of carers across the UK.

Here, Emma shares her story. A carer at Sue Ryder Neurological Care Centre The Chantry, she talks about first starting out at the centre, being part of an amazing team supporting residents every day and what she loves about her job.

Emma, a carer at Sue Ryder Neurological Care Centre The Chantry

Not just a regular care home

It was my sister who told me about working at The Chantry, as she used to work nights and she thought I’d enjoy it. I knew the area because I grew up on the other side of Chantry Park (where the centre is) and I had previously done care work in a home for people with dementia.

I wasn’t sure if I wanted to do anymore care work and thought The Chantry would just be a ‘regular’ care home full of elderly people, which of course isn’t the case. After my first shift, I wasn’t sure if I’d be able to do the job, but I’m so glad I did because I love it and I’ve now been here nearly three years.

A dedicated team working together

It can be challenging, so you’ve got to have a good dedicated team that work well together, which is something we have here. I am one of the centre’s Engagement Champions, so I come up with ideas to get the staff team working together and having fun. I organised a bake off last year and then for Halloween I ran a pumpkin carving competition. 

This summer, I have got a rounders team together which is a lot of fun. I try to get someone from every team in the centre to get involved, as it gives people a chance to mix and to let off steam a bit, too. We play in the park just outside the centre so the residents can all watch us out their windows. I imagine they all have a good laugh at us!

“The residents always come first”

The residents always come first and my days are centred on the needs of the people I care for. Working with people who have different neurological conditions means that every day is different. There are certain things that happen routinely, but no two days are ever completely the same. I do try and always have a laugh with them, which is important.

Due to the coronavirus pandemic last year there were times when we were short staffed, which was very difficult, but the fact that there is a really good team here really helps. Everyone is friendly and wants to get involved.

“There are plenty of opportunities for training”

There are plenty of opportunities for training at Sue Ryder, which is a good thing; we are always updating our knowledge. I have the opportunity to do far more complex tasks than in any of my previous roles. Some of the other carers have even acquired specialist knowledge to be able to care for people with tracheostomies.

I don’t often leave the centre after a shift thinking ‘I could have done more’. I give it everything and always do my best. I do love my job.

Find out more information about Sue Ryder Neurological Care Centre The Chantry, the specialist neurological care they provide and ways you can help to support them.

Help us be there when it matters

If Emma's story has inspired you to join Sue Ryder and help us provide our expert care, email recruitment@sueryder.org or find more information about working with us and local opportunities near you below

Emma, a carer at Sue Ryder Neurological Care Centre The Chantry

Carer

Emma
Sue Ryder Neurological Care Centre The Chantry

Having previously worked in a home for people with dementia, Emma has been a part of the team at Sue Ryder Neurological Care Centre The Chantry for almost three years, supporting residents living with neurological conditions.