Sue Ryder provides care for people facing a frightening, life-changing diagnosis. It’s more than expert medical care, we also offer emotional support and practical help. We do whatever we can to be a safety net for our patients, and their loved ones, at the most difficult time of their lives.
We offer a range of services including inpatient care, care in the home, advice, support, care and co-ordination. We are based in South Oxfordshire but also support people across the county borders into Berkshire and Buckinghamshire.
Coordination and advice line
You can call our telephone line for specialist advice, support and care co-ordination. We speak to patients, families and carers, and healthcare professionals. You’ll receive expert care and advice from a team of specialist Sue Ryder Nurses and consultants who work with GPs, community nursing teams, and other palliative care providers.
To contact the Sue Ryder South Oxfordshire Palliative Care Hub please call 0330 053 6092.
The advice line is available from 8am-8pm, seven days a week.
Hospice at Home
Our Hospice at Home team provides palliative care for you in your own home. Sue Ryder Nurses and nursing assistants help with pain management and alleviating your symptoms. They also help with personal care, including assisted washing and your toileting needs.
The Hospice at Home service is available Monday to Friday between 9am-8pm.
As we progress through the coming months, our ambition is for the Hospice at Home service to provide support 24 hours a day, 7 days a week.
Sometimes inpatient care is the best solution when you have complex symptoms to control, and when you need end of life care with expert medical and nursing input. At Nettlebed Hospice the Sue Ryder Nurses and staff are highly skilled in dealing with the physical and emotional effects of life-limiting conditions. By relieving symptoms such as pain, breathlessness and nausea, our teams make our inpatients as comfortable as possible.
Our Therapy, Family Support and Spiritual Care teams are also there to care for you, your family and friends.
Our Day Services support people to be cared for at home for as long as possible, and give you access to necessary services and expert care as you need it. We provide practical care such as symptom assessment, medication review and management, and emotional support.
It’s important to avoid getting isolated when you’re living with a life-limiting condition. By providing Day Services we also aim to give carers a break too. You can visit us as often as you need to.
Clinical nurse specialists coordinate the Day Services groups, supported by our expert care teams. We offer occupational therapy, physiotherapy, access to our social worker, advice, Family Support and complementary therapy teams.
Our therapy teams support you to build or maintain strength, relearn skills or find new ways of doing things depending on your personal goals and interests. We help you to live your life as fully as possible.
Our physiotherapists, occupational therapists and diversional therapists coordinate to create the right package of care for your needs. These experts liaise with other community services, working hard to enable you to stay in the place you choose. If necessary, the team assesses your home to make adaptations to it, ensuring you feel safe and secure there.
We use complementary therapies alongside other clinical treatments, in our holistic approach to specialist palliative care. Together they all support wellness of body, mind and spirit.
Complementary therapies can help improve feelings of wellbeing. Benefits include relaxation, improved sleep, better energy levels, and reduced stress and anxiety. Therapies are gentle and tailored to your individual needs.
Our therapists all are fully qualified in their own specialities. They work closely with the medical team on your care.
Family and bereavement support
We provide a support service for our patients and family members who need someone to talk to, helping with situations or feelings that can be hard to cope with alone.
We see people on a one-on-one basis, or with other family members, to work through feelings and situations. There’s also the opportunity to discuss worries about the future, loss, or grief.
Sue Ryder also offers an Online Community - a place to share experiences, get things off your chest, ask questions, and chat to people who understand.
Our social worker is here to make sure your loved ones and carers receive emotional, practical and financial support, and put them in touch with other services that can help too.
We give patients, families and carers practical advice about patient needs and benefits, and about protecting your rights. When the time is right for you, we can discuss ideas like Advance Care Planning, Do Not Attempt Resuscitation orders and Preferred Places of Care so that your wishes are known, planned for and respected.
You can discuss the care you are receiving at home and we can provide a link with social services if you need to adjust your support. We can also help with your discharge back home or into residential or nursing care if required.
It is not at all unusual to experience thoughts and feelings of uncertainty when faced with serious illness.
Spiritual support can be a huge comfort. Regardless of faith or belief, we are here to bring you peace of mind, for you and your family and carers. We can also help with any religious needs you have. If we can't help, we'll connect you with people who can. In every case, our team is available to listen and to support.
Interested in education and training?
We run training sessions on a variety of subjects, and provide high quality clinical training placements for students from different disciplines, including medicine, allied health professions and nursing.
Our Sue Ryder Nurses
Our nurses are privileged to care for people at the most difficult time of their lives.