Carers Week 2021: Providing person-centred neurological care that gives each resident choice and control

For Carers Week 2021 (7-13 June), we celebrate and recognise the vital contribution of carers across the UK.

Sarah Jayne is a Senior Carer at Sue Ryder Neurological Care Centre Dee View Court. She shares her story of supporting residents living with neurological conditions, how she's been able to develop her skills as a carer with Sue Ryder and the rewards of giving truly person-centred care.

Sarah Jayne, a Carer at Sue Ryder Dee View Court
Sarah Jayne: “Making sure that each individual is as happy as possible is our goal.”

Personal, progressive care

I’ve been a carer at Sue Ryder Neurological Care Centre Dee View Court for almost three years, but overall, I’ve worked in caring for eight years. Shortly after my mother-in-law was diagnosed with Multiple Sclerosis (MS), I became a full-time carer to her and this has been really good foundation for working with people living with neurological conditions. 

What I love most about working at Dee View Court is that the care is very person-centred and all about each individual’s choice. Each resident decides what they want to do each day and they have control of how they want to be cared for.

This is really different to what I’ve experienced in other jobs and is really progressive. Making sure that each individual is as happy as possible is our overall goal and when they're happy, I know that we’ve done our job well.

Knowledge, skills and insight

Obviously, it’s been a very tough year, but as a team, the healthcare staff at the centre have really stuck together and helped each other through it all. It’s definitely made us closer and will stand by us in the future. It has also been a big learning curve and really opened my eyes to new ways of working.

Whilst working at the centre I’ve really been able to develop my knowledge and skills. I’ve completed my SVQ3 qualification, so I am now a Senior Carer. I’ve also been given a real insight into neurological conditions such as MS. I am now able to see what lies ahead for my mother-in-law and have been able to tell her what to expect.

“I get so much out of making sure that all of the people in our care are well looked after”

Being a carer is so rewarding and I get so much out of making sure that all of the people in our care are well looked after, safe and content in the environment we provide. 

I am also mum to three children and my 7 year old always says that when she grows up she wants to work where mummy works because it sounds so nice.

Find our more information about Sue Ryder Neurological Care Centre Dee View Court, the expert neurological care they provide and ways you can help to support them.

Join the Sue Ryder team

If Sarah Jayne's story has inspired you to join Sue Ryder and help us provide our expert care, email recruitment@sueryder.org or find more information about working with us and local opportunities near you below