Safeguarding adults

Safeguarding adults

As a healthcare provider, we have a responsibility for the safety and well-being of all the people we support.

Safeguarding adults involves a range of additional measures taken to protect people in the most vulnerable circumstances. This may be due to illness, impaired mental capacity, physical or learning disability or frailty brought about by age or other circumstance. 

There are many different types of abuse. It can be physical, sexual, financial, emotional, discriminatory or institutional abuse.

We try to prevent any instances of abuse and neglect occurring within our services by:

  • ensuring we deliver high quality care
  • delivering and developing services that are person-centred
  • leadership and staff culture
  • providing appropriate training for our staff 
  • closely adhering to policies and procedures, and ensuring these are regularly updated as new laws and regulations are put in place
  • responding effectively to any instances 
  • complying to the Care Quality Commission with regular inspections. Safeguarding is a fundamental requirement for registration and complying with the Care Quality Commission, Essential Standards for Quality and Safety.

Quality account

Close attention to safeguarding adults is core to delivering quality care. Each year, we produce an organisation-wide quality account, covering all our registered care services - see Quality account.

Local safeguarding team

We deliver services to people in the areas listed below. If you have a concern and would like to speak to the local safeguarding team, please click on the relevant area for more information about who to contact and what support they can provide.

Care centre Area covered (links to Safeguarding webpage)
The Chantry Suffolk 
Cuerden Hall Lancashire
Dee View Court Aberdeen
Duchess of Kent House West Berkshire
Leckhampton Court Hospice   Gloucestershire
Manorlands Bradford
North Yorkshire
Nettlebed Oxfordshire
St. John’s Bedfordshire
Stagenhoe Hertfordshire
Thorpe Hall Peterborough
Wheatfields West Yorkshire