Supporter Gary Heyden smiles for the camera despite being midway through the gruelling 100-mile Prudential RideLondon event in July 2017.

How we raised and spent our money

In 2017–18 we generated £49.6m to keep our services running and provide 2.5m hours of care – and £20.7m of that was raised from our supporters or through our shops.

In 2017–18 we generated £49.6m to keep our services running – and £20.7m of that was raised through our shops or from our supporters.

£49.6m Income 2017–18

For every £1 we spend, 83p is spent on delivering care in our hospices, neurological care centres and out in the community.

£50.1m Expenditure 2017–18.Our financial statements show our expenditure according to operating activities and these are analysed further in the charts on page 24. In this report we have set out how we have operated according to our strategic themes. Each of our operating activities contributes to one of these, and this presents a clearer picture of the charity’s achievements in line with our strategy.

Our year in numbers

We provide expert medical, practical and emotional support every year in our hospices and neurological care centres, in people’s homes and in the community.

Here are some of our key stats for 2017–18.

83p in every £1 spent goes towards our patient care.
 
83p in every £1 spent goes towards our patient care.
£135 could pay for a hospice nurse for a day.
 
£135 could pay for a hospice nurse for a day.
One in four of us in the UK is living with a life-changing condition.
 
One in four of us in the UK is living with a life-changing condition.
Our Online Community supported over 97,000 people in 2017-18.
 
Our Online Community supported over 97,000 people in 2017-18.
Last year we provided 2.5m hours of care to thousands of people.
 
Last year we provided 2.5 million hours of care to thousands of people.
Last year, the time our volunteers contributed the equivalent of £30.2m.
 
Last year, the time our volunteers contributed the equivalent of £30.2m.

Read the Trustees' Report and Accounts

We’re pleased to present the Trustees' Report and Accounts 2017-18.