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Receptionist

Role title:  Receptionist 
 
Line manager:  Viv Tannis
 
Department: Support Services
 
Location: St John's Hospice, Moggerhanger, Bedford, MK44 3RJ
 
Role Purpose:
Develop your administrative experience while helping Sue Ryder  St John's Hospice run a friendly and efficient reception for service-users and their visitors.
 
Role Overview:
We are looking for an organised and enthusiastic volunteer who can help us run a friendly and efficient reception.
 
As part of the Reception Team you’ll be involved in tasks that will vary according to need, and may include:
 
-Dealing with telephone calls and passing on timely messages to staff as appropriate
-Greeting visitors in a courteous and professional manner
-Sorting mail & accepting delivering of goods
-Maintaining awareness of the charity’s work to answer general queries.
 
 
 
Commitment: Flexible
 
Skills:
-Ideally you will have:
-Excellent communication skills whether face to face, on the phone or via email
-An organised and systematic approach
-Good customer service skills and the ability to maintain a positive attitude under pressure
-A working knowledge of Microsoft Word and Excel.
 
 
Experience:
Previous reception or customer service experience an advantage but full training will be given.
 
Benefits:
Sue Ryder is able to reimburse reasonable local travel expenses for shifts over 4 hours, and we can provide a reference to prospective employers.
 
This is a great opportunity to develop your administrative skills in a small, friendly team while helping Sue Ryder provide incredible care to people living with the challenges of life-limiting conditions.