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Bereavement Support

Role title: Bereavement Support Volunteer
Line manager: Family Support Services Manager 
Department: Healthcare
Location: Nettlebed Hospice 
Role Purpose:
To support recently bereaved family members and friends of service users by making telephone calls and offering 1:1 support.
Role Overview:
As volunteer bereavement support you’ll help people after the death of a loved one. This is a particularly challenging but rewarding role.
Supported by the small friendly bereavement team, you’ll have your own caseload and will maintain and update records of contact with clients. building relationships you will see day to day the difference that you make to bereaved individuals .
Supporting distressed relatives can be upsetting, so you will need to have a level of emotional resilience. Training and monthly supervision will be provided.
Commitment: 6-10 hours per month 
We will need you to have:
- Excellent listening skills
- Awareness of the limits of this role (bereavement support is not counselling)
- Life experience and the ability to appreciate and value diverse beliefs, lifestyles
- Self-motivation, and the ability to be self-monitoring for record keeping and appointments
- An understanding of the importance to maintain confidentiality
- A good telephone manner.
If you experience a significant bereavement in the year prior to applying or while carrying out the role we will negotiate ‘taking a break’ and suitable start dates with you.
Previous experience helpful but not essential. Formal training is planned for 28 April /12 May/19 May 2018  (09.00am –4.30pm)
We are able to reimburse reasonable local travel expenses for shifts over 4 hours, and we can provide a reference to prospective employers.
This is a great opportunity to gain or enhance your knowledge and experience in a healthcare environment. Whether it is to enhance your employment skills or to make new friends, you will help Sue Ryder provide incredible care to people living through the challenges of life-limiting illness.