View Volunteering Role

Ward Assistant

Support the ward staff and catering teams at St John’s Hospice, assisting with patients’ refreshments, meals and light domestic duties.

Role overview
As part of a small supportive team you’ll be involved in supporting efforts to provide a friendly and efficient meal-time service for patients and their visitors at Sue Ryder’s hospice.
Specific duties will vary between shifts but you’ll be able to help:
- Meet and greet new service-users and visitors as they arrive
- Serve meals and provide support if required at meal times
- Offer drinks to patients and guests and top up fresh water in rooms
- Clear up after refreshments
- Sit with patients if requested, reading with them, listening to music or just keeping them company.
- Offer non-clinical support, eg restocking supplies, to assist the healthcare teams.

Commitment
We’ll need you to commit to one shift or more per week:
Breakfast: 7.45am – 10.15am, lunch 11.30am – 2.30pm or supper 4.30pm – 7pm.
We also welcome individuals who’ll be able to cover ad hoc shifts.

Skills and experience
Ideally you will have:
- A gentle but professional manner
- Excellent communication skills
- An organised and systematic approach
- Good customer service skills and the ability to maintain a positive attitude under pressure
- The ability to work off own initiative in a busy ward environment
- Flexibility to assist staff and volunteers with ad hoc tasks to ensure patients’ and visitors’ comfort

No experience is essential as we provide training in food hygiene, communication skills and our standard mandatory training which will need to be completed by all volunteers prior to starting. We’ll also need your consent to carry out a DBS check.

Benefits
This is a great opportunity to develop your skills in a healthcare environment while helping Sue Ryder provide compassionate support to people living with the challenges of life-limiting conditions.