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Family Support Team Administration Assistant

Role title: Family Support Team Administration Assistant
Line manager: Head of Hospice Administration
Department: Family Support Team
Location: Wheatfields Hospice, Headingley, Leeds
Role Purpose
Join Sue Ryder’s Family Support team, using your administration skills to assist the busy department with providing support to our patients and their friends and families both emotionally and practically.
Role Overview
Duties of the role may vary according to need, but will include:
-restocking stationery
-generating letters
-creating forms and leaflets
-taking department phone calls and passing on messages to staff as appropriate
-ordering leaflets
A DBS check (formerly known as CRB) will be required for this role, at no cost to you.
Mandatory training will be given. 
Commitment: Mondays and Fridays, each for a few hours during the day
Ideally you will have:
-an organised and systematic approach
-excellent communication skills; able to communicate effectively face to face, via telephone and email, with people at all levels
-polite telephone manner 
-working knowledge of Microsoft Office Software
-good written and spoken English
Previous administration experience would be beneficial. Training in Sue Ryder’s systems and processes will be provided.
This is a fantastic opportunity to use and develop your administrative skills in a small friendly team whilst helping Sue Ryder provide incredible care.
Sue Ryder is able to reimburse reasonable local travel expenses for shifts over 4 hours and we can also provide a reference to prospective employers.