Hugs, tears and a big ball of wool

Sue ryder online community and support

We had an incredible day at London’s Victoria Station helping people find support with terminal illness and bereavement.

We installed a giant blue ball of wool in the station for the day to highlight the importance of finding a connecting thread to guide you through difficult times. Our staff and volunteers were on hand collecting messages of support to add to the ball of wool, brightening people’s days with free hugs, and telling people all about our Online Community and Support.

Our Online Community is a safe, anonymous space where people can exchange online messages with others who are going through similar experiences.

Sue ryder online community and support

It was a long (and chilly!) day for the team, but it was amazing to see the response from the public. So many people shared touching stories about loved ones they had lost, and by the end of the day, the ball of wool was covered with messages.

Sophie was part of the team at Victoria. She tells us about just some of the people that she talked to:

  • “A young man in his early 30s with builders’ boots and hi-vis jacket came over scratching his head and said 'I lost my dad a year ago. I talked about it a little bit at the time, but it still keeps going round in my head. I can't seem to get over it. I think talking to someone again would really help.'”
  • “A young woman in her 20s said she'd lost her mum. She had no close family except her younger sister to look after. She said she understood how people say 'Grief re-writes your address book’. None of her friends had been around to support her, but had stayed away because they didn’t know what to do and say.”
  • “A man in his 70s told me he had lost his wife two years ago. He explained his son and some of his friends really didn't understand how sad he felt about it. He said he had tried to clear out her things but every time he opens the wardrobe and sees her dressing gown, it kills him.”
  • “One lady in her 60s walked past and I explained that we are here talking about grief and bereavement. She looked at me with meaning and said 'You know it takes a really long time, don't you?' She welled up with tears. I hugged her, gave her a leaflet and she thanked me before walking away wiping her eyes.”

Sue ryder online community and support 

See more Tweets and photos from the event.