Jackie's story

"My volunteering helps me hang on in there when I really want to give in."

Jackie, who’s married with two children in their twenties, has been volunteering with Sue Ryder for over two years.

“I do two to three mornings a week in the Keighley Airedale shop in West Yorkshire.

“My duties include serving in the shop; operating the till; booking in donations; replenishing new and donated stock on the shelves; and unpacking and checking new stock received in the stock room. I enjoy meeting the varied clientele – we have some lovely regulars.

“I chose to work in Keighley Airedale above all the other charity shops in the town as it seemed the most appealing; it has a lovely ambience and is nicely laid out.”


Great social life

“I instantly took to Mary, the shop manager, when I came for my induction. She is a great team leader – patient, supportive and understanding. We have an amazing team of staff and volunteers and they are all great to work with.

“We’re all involved with fundraising events for our local Manorlands Hospice. On Mother's Day last year, we entered a team for the Big 10K around Keighley – setting off as the snow was coming down! A few of us came in last (we were walkers, not runners) but it was great fun!

“When I’m not volunteering, I work from home as a bookkeeper. I also keep bees, attend yoga classes, enjoy walking and sing in a choir.”


Keeping depression at bay

“I have episodes of depression. You think you'll be ready for it each time it occurs, but because it moves back in so stealthily and it's your brain that's ill you can't stand back and take an objective, clear view; if it were physical (such as your foot hanging off the end of your leg) it would be obvious where the problem is.

“My volunteering helps me hang on in there, with support from the team, when I really want to give in.”


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