Emily's story

"I'm doing this for Dad"

"I started volunteering at Sue Ryder - Emmer Green in April 2013, hoping that it would boost my confidence and improve my chances of getting a job, having never worked in retail before. I choose Sue Ryder because only a year before, my dad had passed away after a long battle with cancer.

"He had spent some time in the Duchess of Kent Hospice, where I found all the staff to be absolutely incredible. They care about the family of the patient as well as the patient, which was good because it was difficult having to visit my dad when he was so ill and because we knew that the cancer was terminal."


"Volunteering in the Sue Ryder charity shop has transformed my life. I remember my first day and I was really nervous but so excited because it was all very new. Everyone was really friendly in the shop, from the managers through to the other volunteers and the customers. I started off by working the till two mornings a week, and, although it took me a while to get used to it and get over the nerves and the shyness, everyone was really patient with me.

“I enjoyed being on the till because I met so many customers and I was able to chat with them. I was also given opportunities to help in the back room, which was fantastic because I got to find out how donations get sorted. My favourite job was to price check books on the Internet.

"I hope that my experiences of volunteering with Sue Ryder will be able to inspire other people to do the same, as it is such a wonderful thing to do."

A valued member of the team

"I continued volunteering until I started a Languages and Translation Course at Swansea University in September 2013. One of the things I missed most about home was volunteering at Sue Ryder three to four mornings a week.

“The shop team told me to keep in contact and let them know how University was going. I was surprised when I went home for a month at Christmas and asked if I could help in the shop and they said yes. I hadn't forgotten how to do anything, and I had customers asking where I'd been.

“I've decided that although Swansea doesn't have a Sue Ryder charity shop, I'm going to volunteer in a charity shop in Swansea hopefully at weekends, because I have thoroughly enjoyed every minute volunteering.

“I feel like I was doing something very worthwhile, and I hope that my dad would be proud of me for volunteering.

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