Unsung Hero – Winner

Maragaret Tetley

Margaret has been volunteering at Manorlands Hospice for over a year.

She initially took on the role of Ward Host, taking drinks out to patients, having a chat with them, and bringing some of the outside world into the hospice with her positive personality and charm. Margaret continues to do this role and so much more.

She’s usually the first to volunteer when a request for support is made, and this was the case when we opened our day therapy drop-in service at Airedale Hospital.

Over a year later, she’s there every Tuesday helping out with the physical and functional gym sessions. A true star, Margaret’s always cheerful and upbeat, but she has great emotional awareness, and knows when to be quiet and listen to the patients. She has time for everyone and makes not only patients but supporting staff feel welcome and at their ease, which makes everyone’s jobs so much easier. The students from Leeds Becket University always mention her positive contribution in their feedback reports.

Margaret goes that extra mile for the patients, encouraging them during the activities, taking an interest in their interests, and always remembering when it’s their birthday or a special event is coming up. Margaret bakes, at home, every week for the drop-in (taking care not to include dried fruit in her cakes as she knows one patient doesn’t like it!). She gives her time and support to staff and patients alike, and always with kindness and a ready smile. 

Another area of Manorlands where Margaret volunteers her time is supporting patients through the Rehabilitation Team, who wish to do ‘life story’ work. This work enables patients to establish identity at a difficult time for them. Margaret has been called at short notice to come in and help a patient, and has done so without hesitation. 

As well as doing this, her Ward Host duties every Wednesday and the drop-in every Tuesday, Margaret also gets involved with her local Eldwick & Gilstead Fundraising Group on a regular basis. She has been a core member since the group formed in May 2014, and attends and helps at all the events, which include coffee mornings, Christmas fairs, fashion shows and galas. Margaret uses her magnetic personality and charm on her local business connections and other contacts to help promote events and ask for donations.

She has a very generous nature, giving of herself and her time to promote Manorlands and Sue Ryder. Due to her enthusiasm for the charity, people come forward to support us and to date the fundraising group have raised over £6,000.