FAQs

Frequently asked questions

What is a neurological condition?

Conditions affecting the brain and nervous system. This includes degenerative conditions which get worse over time, and acquired conditions resulting from a brain or spinal injury or stroke.

How can I be referred?

We are no longer taking referrals as Sue Ryder - Holme Hall will be closing by the end of March 2018. Read our full statement.

What conditions do you look after?

We are here for people with degenerative conditions which get worse over time – such as motor neurone disease, multiple sclerosis and Parkinson’s – as well as those with acquired conditions resulting from a brain or spinal injury or stroke.

What are your visiting times?

We don’t have visiting times, Our residents can accept visitors at any time, although we’d suggest that you contact the us if you intend to visit when our main reception is closed. Our reception is open from 9am – 5pm Monday to Friday.

Can I personalise my own room?

Yes of course. All of our rooms are very individual to those residents living in them. You are welcome to bring in items of furniture, furnishings and equipment as long as it can be accommodated within your room and meets health and safety requirements.

 

Can I bring my pet with me, or to visit?

Yes, well-behaved pets are very welcome to visit, and we can also allow people to bring pets with them into the centre. Please ask a member of the team if you would like to arrange this.