The focus at Sue Ryder Thorpe Hall Hospice in Peterborough is on quality of life - giving every patient the palliative care and support they need so they can spend their time as they choose. We care for people aged 16 and over who are living with conditions like cancer, heart failure and lung disease. That care is delivered in the community and at our 20-bed hospice. Our team of specialist staff work together so we can be sure patients receive all the care and support they need – physically, mentally, spiritually and emotionally. We look after their families and close friends as well, for as long as we can be helpful to them. Thorpe Hall also runs day services open to people living with long-term conditions. They join in activities and outings, helping to boost confidence and giving them the opportunity to meet and socialise with others. The team also supports Synergy Cafés for those living with dementia and their carers, which are held weekly at Thorpe Hall and at the Sue Ryder Café in Stanground, Peterborough.
  • Our care helps families spend the time they have left in the way they choose

    Find out more about Andrea, Holly, Julie and Amy's experience of Thorpe Hall.   Watch our video

  • Bereavement support

    We’re here for families and loved ones of those who pass away, providing bereavement support for as long as we’re needed. You don't need to have a connection with Thorpe Hall to access bereavement support.   Read more

  • Our befriending service

    Our volunteer befrienders can provide high levels of emotional support to patients and families.   Read how volunteer Lesley is brightening up Daphne's days

  • Charlie Chimp Club

    Our support group for children aged 7–13 years, helping young people cope with bereavement   Read more

  • Thorpe Hall Hospice at Home

    Our Hospice at Home service is available to help out in the short term during times of crisis.   Read more

  • Our dedicated team

    Nothing is too much trouble for our staff and volunteers. They are on hand at all hours and will go above and beyond to make sure everyone feels special and well cared for.  

  • Clean and friendly environment

    The hospice is cleaned and maintained to a very high standard. Our staff and volunteers take great pride in how Thorpe Hall looks.  

  • Familes and friends are always welcome

    Everyone is welcome at Thorpe Hall Hospice, no matter how young. Set in beautiful grounds visitors are welcome to spend time with relatives and friends in our tranquil courtyard  

  • Day service

    Our day services provide an opportunity for people in the community to get together and enjoy themselves. For some people, it's their only weekly outing   Read more

  • Fully equipped gym and personal trainer

    The gym we share with Headway Cambridgeshire is available for patients and day service users.  

We'd love to hear from you

Thorpe Hall Hospice, Thorpe Road Longthorpe Peterborough Cambridgeshire PE3 6LW
View location on map

Call us on:

01733 225 900

or email with your enquiry

Our care services

In line with our holistic approach to care at Thorpe Hall, we offer advice, treatment and support for our patients and their families that extends far beyond medical support. We also work closely with other specialist teams in the region to ensure that support continues if a patient is able to return home.

Meet the team

  • Allison Mann

    Interim Hospice Director

    My passion for palliative care began as a nurse and now, having progressed into management, I endeavour to inspire the entire team at Thorpe Hall. I am incredibly proud of the ethos of care, compassion and support which Thorpe Hall is renowned for and, in my current role, am constantly looking for opportunities to develop and improve that even further. You can take the nurse out of the wards but you can’t really keep me away – I regularly drop by to visit staff and patients.

  • Johanne Hazell

    Day Services Manager

    I am one of the original members of staff who was here on the day Thorpe Hall opened as a hospice in April 1991. After three years on the ward as a registered nurse, I took on the challenge of setting up the day service centre. Now with around 120 members, the centre provides activities, outings and therapies for those suffering from long-term illness or neurological conditions. I was instrumental in setting up Thorpe Hall’s weekly Synergy Café for those living with dementia and their carers and I play a key role in increasing dementia awareness within greater Peterborough.

  • Susan Shackleton

    Interim Head of Clinical Services

    I started working at Thorpe Hall as a registered nurse after having a student placement here and knew that palliative care was the type of nursing I wished to go into. I love working with patients, being able to give them the personalised care they deserve and doing the little extras that mean so much to them. I'm really oroud to be part of a team that work so well together and genuinely care about our patients and families. Now in a more senior nursing role, I can help guide the clinical team to continue to give incredible care.

  • Donna Young

    Head of Hospice Fundraising

    I have worked in charity fundraising for more than 17 years, and feel extraordinarily lucky to have found a job I love and have a passion for. I lead the fundraising team here, both staff and volunteers, as we inspire fundraising support within our local community. It’s simply amazing to be a part of something that means so much to so many people – whenever we meet people all they do is talk about how valuable our work is.

  • Martin Russell

    Head of Support Services

    I am responsible for all the non-clinical services at the hospice - administration, finance, catering, housekeeping, maintenance and gardens. I am also responsible for the day-to-day running of the Mansion House, Coffee Shop, formal gardens and estate at Thorpe Hall. I originally trained as a chef, progressing into management 15 years ago. I've worked for the charity since 1997 and, since my arrival at Thorpe Hall in 2010, I've been involved in shaping our new hospice and ensured a smooth transition of services for our patients.

  • Elaine Bygrave

    Head of spiritual care

    I joined the chaplaincy team as a volunteer in July 2014, having felt led to this type of ministry. I fulfilled many roles with the Church of England before becoming a member of the Religious Society of Friends (Quakers) in 2006 - my faith didn’t change, simply the way I worship. I feel privileged to accompany Thorpe Hall patients, of all faiths, denominations and none, on this part of their journey, and to support their families and friends. Another important aspect of my ministry here is to be available for our staff and volunteers. I believe spirituality is universal and that there is a sacredness in all of life and all people

  • Jo Ruff

    Head of Family Support

    Since qualifying as a counsellor eight years ago, I have found myself drawn to providing pre and post bereavement support to adults and particularly children. I believe that by receiving the right support at the right time people are able to begin to adjust to the loss of their loved one and move forward with their life. I realised that’s just what we do at Thorpe Hall as soon as I started volunteering here. I am now proud to lead a team of staff and volunteers working together to deliver the very best support to our patients' and their families as and when they need it.

  • Jacqui Hookham

    Volunteer Services Development Coordinator

    I’ve worked with volunteers in a variety of settings for the last decade and never fail to be enthused by the passion and dedication demonstrated by people who give their time to help others in return for no payment. It is a privilege to be able to meet and work with our volunteers every day, and to see how much we can achieve together. I’m proud to now lead our befriending service, which matches volunteers to those who need a little 'good neighbour'-style support in their own homes.

  • Suzanne Ostler

    PR, Marketing and Communications Officer

    I always said if I was to leave my previous role at a fast-moving pr and marketing agency it would be to work at Thorpe Hall Hospice - and here I am! I am passionate about everything we do here and feel privileged to be able to use my years of journalism, pr and marketing expertise to support the teams in raising profile, awareness and support from across the region.

  • Lisa Manton

    Head of administration

    I have a number of years of experience working within the NHS, particularly within change management and operational services. I came to Thorpe Hall with the aim of using that knowledge and those skills on a more local and personal level. I now oversee all the administration functions for the hospice including finance, hr and medical. I see my role as ensuring we have the right processes in place to support our team and the delivery of incredible care to our patients.

What people say about our care

When I visit Mum, I love the warm, homely feeling at the hospice. I sometimes think I'd move in if I could!
Tracy Daughter of Thorpe Hall patient, Pat.

Frequently asked questions

Q. "Can pets visit?"

A. "Dogs and cats are always very popular visitors to Thorpe Hall and are guaranteed to receive lots of fuss and attention from staff, volunteers and visitors while they are here!"

More FAQs
Case Studies Profile

Amy and Julie's story

Amy talks with her Mum Julie about the support she received from Thorpe Hall after loosing her Dad.

Read more
Case Studies Profile

Terry's story

Thorpe Hall gave me my dad back." Andrea and Holly White talk about their family's experience of care at Thorpe Hall

Read more

Volunteer with us

You can support us by volunteering in a healthcare role, as a fundraiser or by working in one of our shops. Below are a few recently added local volunteering roles, but you can also check all our volunteering roles.