What our patients say

Our feedback

Patients

"To all the staff - thanks for all you help and support during my stay."

"I call the staff my angels – even the cleaning staff and the tea ladies. You were all 100%. I so enjoyed my stay, I miss you all. Lovely smiles, staff so happy in their job role. I was phoned at home to see how I was getting on at home. Told me I was only a phone call away if I needed the hospice. Services 100% couldn’t do any better, great team."

"To all the team at St. Johns, We cannot thank you enough for all your care, attention and support to all of us. You are amazing."


Family members

"Thank you to everyone at St. Johns Hospice for taking care of our mother. We all appreciate all the hard work you put in looking after mum."

"I wanted to sincerely thank everyone at the hospice for the wonderful care that a very close friend of mine received recently until she sadly passed away. The kindness, respectful, efficient, caring attitude she received made a very difficult time that bit easier. It is only when you have personal contact with establishments such as yours that you realise what wonderful and necessary places they are – with such special staff that all do a job which most of us could never do in such a strong but compassionate way. This card saying thank you is not enough by any means. I am planning to sign up for some of your sponsored events this year, it is the very least I can do to help."

"The fact that we could visit whenever we wanted, bring children and dogs in, stay overnight, stay all day was just the best thing. All the children were able to stay with their Nan until the very end. They were treated with respect and as equals to the adults. This helped enormously with their ability to cope with the loss. It was the best it could be for such a sad occasion. The Chaplin, Doctors and all the lovely staff were wonderful. St. John’s is heaven on earth and is filled with angels. I am so glad my mum was there and so was she. She did not want to be anywhere else and I can’t thank you enough for everything."

"My husband was admitted to St. John's at the very end of his life. We felt the care and concern shown to him and also to ourselves as his family excellent and a tremendous support for us to help him end his life peacefully."

"To all the staff - thank you for all your kindness and support while looking after my brother."

"You are the best in many ways, 100/100. Staff very helpful at all times. The staff did everything they could in all ways to help my wife – you are the best. The treatment you gave her helped her pain go away right to the end I can’t thank you enough."

"Always kind and considerate, the staff provided comfort and support at a very difficult time."

"The treatment and kindness my wife and I received was fantastic and you are all doing such a great job there. We have ideas of our own for fundraising which I am trying to put into place. As and when these come off I will let you know."

"As I stayed with my mother the whole time she was there, the catering staff gave me three meals a day. The food was of the highest standard 10* Excellent, varied and healthy."

"To all concerned, for the care and attention given to my daughter-in-law’s mother, who passed away recently a really lovely lady. Thank you to all!"

"All the wonderful nurses, For looking after and caring so much for my dad from the day he arrived there until his sad parting from us. They say time is a healer but that seems a lifetime away. You girls are brilliant! God bless you."